How Beauty Works and HiQality Achieved a 27% Reduction in Maintenance Costs

How Beauty Works and HiQality Achieved a 27% Reduction in Maintenance Costs

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THE COMPANY

Beauty Works Professional Hair Extensions are salon professional hair extension methods that allow clients to achieve long-lasting results.

Beauty Works, a provider of luxury hair solutions, boasts more than 7,000 accredited salons in the UK and over 700 partner-salons internationally. Beauty Works has expanded its reach with a robust digital store, offering a wide range of products online. This strategic move has enhanced its accessibility and customer base, reinforcing its position as a market leader in beauty solutions.

THE COMPANY

Beauty Works Professional Hair Extensions are salon professional hair extension methods that allow clients to achieve long-lasting results.

Beauty Works, a provider of luxury hair solutions, boasts more than 7,000 accredited salons in the UK and over 700 partner-salons internationally. Beauty Works has expanded its reach with a robust digital store, offering a wide range of products online. This strategic move has enhanced its accessibility and customer base, reinforcing its position as a market leader in beauty solutions.

THE COMPANY

Beauty Works Professional Hair Extensions are salon professional hair extension methods that allow clients to achieve long-lasting results.

Beauty Works, a provider of luxury hair solutions, boasts more than 7,000 accredited salons in the UK and over 700 partner-salons internationally. Beauty Works has expanded its reach with a robust digital store, offering a wide range of products online. This strategic move has enhanced its accessibility and customer base, reinforcing its position as a market leader in beauty solutions.

THE COMPANY

Beauty Works Professional Hair Extensions are salon professional hair extension methods that allow clients to achieve long-lasting results.

Beauty Works, a provider of luxury hair solutions, boasts more than 7,000 accredited salons in the UK and over 700 partner-salons internationally. Beauty Works has expanded its reach with a robust digital store, offering a wide range of products online. This strategic move has enhanced its accessibility and customer base, reinforcing its position as a market leader in beauty solutions.

THE CHALLENGE

Ensuring quality and consistency in digital expansion

Beauty Works took on a project to expand their digital footprint by replicating their B2C store on ReadyMage using ScandiPWA to create a new B2B platform. This initiative was aimed at enhancing their reach and maintaining a cost-effective development process. However, this replication posed significant QA challenges, particularly in ensuring the stability and performance of both platforms without inflating support and maintenance costs.

Before collaborating with HiQality, Beauty Works encountered difficulties in maintaining a uniform user experience across the B2C and B2B sites. The complexity of ensuring consistent functionality, appearance, and performance across the two platforms required extensive regression testing and efficient maintenance strategies. The absence of a unified framework further complicated the process, leading to inconsistencies and increased difficulty of the manual testing.

THE CHALLENGE

Ensuring quality and consistency in digital expansion

Beauty Works took on a project to expand their digital footprint by replicating their B2C store on ReadyMage using ScandiPWA to create a new B2B platform. This initiative was aimed at enhancing their reach and maintaining a cost-effective development process. However, this replication posed significant QA challenges, particularly in ensuring the stability and performance of both platforms without inflating support and maintenance costs.

Before collaborating with HiQality, Beauty Works encountered difficulties in maintaining a uniform user experience across the B2C and B2B sites. The complexity of ensuring consistent functionality, appearance, and performance across the two platforms required extensive regression testing and efficient maintenance strategies. The absence of a unified framework further complicated the process, leading to inconsistencies and increased difficulty of the manual testing.

THE CHALLENGE

Ensuring quality and consistency in digital expansion

Beauty Works took on a project to expand their digital footprint by replicating their B2C store on ReadyMage using ScandiPWA to create a new B2B platform. This initiative was aimed at enhancing their reach and maintaining a cost-effective development process. However, this replication posed significant QA challenges, particularly in ensuring the stability and performance of both platforms without inflating support and maintenance costs.

Before collaborating with HiQality, Beauty Works encountered difficulties in maintaining a uniform user experience across the B2C and B2B sites. The complexity of ensuring consistent functionality, appearance, and performance across the two platforms required extensive regression testing and efficient maintenance strategies. The absence of a unified framework further complicated the process, leading to inconsistencies and increased difficulty of the manual testing.

THE CHALLENGE

Ensuring quality and consistency in digital expansion

Beauty Works took on a project to expand their digital footprint by replicating their B2C store on ReadyMage using ScandiPWA to create a new B2B platform. This initiative was aimed at enhancing their reach and maintaining a cost-effective development process. However, this replication posed significant QA challenges, particularly in ensuring the stability and performance of both platforms without inflating support and maintenance costs.

Before collaborating with HiQality, Beauty Works encountered difficulties in maintaining a uniform user experience across the B2C and B2B sites. The complexity of ensuring consistent functionality, appearance, and performance across the two platforms required extensive regression testing and efficient maintenance strategies. The absence of a unified framework further complicated the process, leading to inconsistencies and increased difficulty of the manual testing.

THE RESULT

Manual testing efforts significantly reducing maintenance costs by 27%

Post-launch 41% increase in post-launch defect detection rates, improving overall site reliability and user experience

121% increase in bug identification and resolution speed, enhancing the stability and performance of the new B2B platform.

THE RESULT

Manual testing efforts significantly reducing maintenance costs by 27%

Post-launch 41% increase in post-launch defect detection rates, improving overall site reliability and user experience

121% increase in bug identification and resolution speed, enhancing the stability and performance of the new B2B platform.

THE RESULT

Manual testing efforts significantly reducing maintenance costs by 27%

Post-launch 41% increase in post-launch defect detection rates, improving overall site reliability and user experience

121% increase in bug identification and resolution speed, enhancing the stability and performance of the new B2B platform.

THE RESULT

Manual testing efforts significantly reducing maintenance costs by 27%

Post-launch 41% increase in post-launch defect detection rates, improving overall site reliability and user experience

121% increase in bug identification and resolution speed, enhancing the stability and performance of the new B2B platform.

Ralfs J. Gaigulis

Ralfs J. Gaigulis

COO at HiQality

COO at HiQality

Are you considering introducing or improving QA practices in your operations? Make sure you get it right with our team of QA experts by your side. Reach out for a free consultation by using the contact form below!

Are you considering introducing or improving QA practices in your operations? Make sure you get it right with our team of QA experts by your side. Reach out for a free consultation by using the contact form below!

Interested in manual QA?
Let us know!

Interested in manual QA?
Let us know!

Interested in manual QA?
Let us know!

Interested in manual QA?
Let us know!